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Process Improvement Consultant

Loft9 is looking for management consultants in the Puget Sound area with experience in process improvement, predicated on Total Quality Management (TQM), Toyota Management System (TMS) and Lean Six Sigma principles/methodologies.  The successful incumbent will facilitate strategic and/or operational changes and process improvement initiatives designed to achieve significant results in the key areas of quality, cost effectiveness, service delivery, process redesign, outcomes measurement, risk avoidance/control and regulatory compliance.  Working with a broad constituency at all organizational levels, a Loft9 Process Improvement Consultant will advocate the adoption and application of quality and process improvement concepts and principles aimed at improving value for various Loft9 clients.

At Loft9, Associates create great client experiences by bringing energy, intelligence, and effective problem-solving capabilities. We drive growth for top-tier clients throughout their business lifecycle from envisioning and planning through deployment and optimization.

Loft9 offers Associates a salary and bonus compensation package, full health benefits, yearly training stipend, paid time off, and more.

Key responsibilities for this position include:

  • Provide exceptional client delivery
  • Utilize extensive knowledge of Lean, Six Sigma, TQM and TMS  arsenal of problem-solving processes, tools and methodologies to consult effectively on strategic initiatives/projects, improving client efficiency and effectiveness
  • Research and analyze organizational data to provide Loft9 clients with potential areas of opportunity for transformational change in business processes and/or services of broad significance to the organization
  • Keep abreast of current trends impacting Lean, Six Sigma, TQM and TMS concepts/methodologies/tools to ensure that best practices are utilized in process improvement efforts
  • Coordinate all aspects of process improvement initiatives/projects, including defining and measuring the problem, conducting detailed work analysis and developing and controlling outcomes-based process improvement and implementation work plans
  • Serve as a Loft9 process improvement advocate, with respect to the application of continuous quality improvement principles and practices
  • Utilize Project Management and/or Business Analysis frameworks and methods to measurably connect with consumers, influencers, and stakeholders
  • Support the growth of Loft9 – contribute to internal areas such as business development, people development, recruiting, marketing, and more
  • Engage in activities dedicated to supporting Loft9’s culture

Minimum Requirements:

  • Bachelor’s degree in a related field, Master’s Degree preferred
  • 10+ years of quality/process improvement work experience, including a minimum of 5 years utilizing Lean, Six Sigma and/or TQM/TMS methodologies in a large organizational setting
  • Lean and or Six Sigma certification required
  • Strong verbal and written communication skills, with an emphasis on effectively delivering data-driven insights to disparate stakeholders
  • ** Must possess work authorization which does not require sponsorship by the employer for a visa now or in the future

A successful candidate for this position will demonstrate the following attributes and skills:

  • Aspiration to lead, promote growth, and develop others
  • Diplomacy, sensitivity, conflict resolution and consensus-building skills
  • Motivated by an entrepreneurial mindset and comfortable with ambiguity
  • Deep, demonstrated commitment to lifelong learning
  • Proficient with Microsoft Office Suite and Visio

Project Management

  • Familiar with methods and tools for project planning and execution
  • Able to develop and evaluate methods to track and report metrics
  • Works effectively across disciplines and organizational boundaries to prioritize tasks and gain timely closure on decisions
  • Able to develop systems to monitor risks and issues
  • Anticipates changing conditions and takes appropriate preventative action
  • Proactively inspires others to take action on issues that could inhibit project success
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